- “We will never sell you something just for the sake of selling something.”
- “The way we interact with our customers now is completely different to how we did five years ago."
Emerald Tiles have been based in Urlingford, County Kilkenny for more than 20 years. They have been suppliers and fitters of the highest quality floor tiles, bathroom tiles, all types of timber flooring and bathroom suites to customers in Kilkenny, Tipperary, Laois, Carlow and Offaly amongst other counties.
The name Emerald Tiles has become synonymous with quality, value and Customer experience. Choosing Emerald Tiles allows you to look forward to your home improvement, you will benefit from the vast experience and knowledge of the team who are there to support with concept, design and colour while also availing of a nationwide service, in-house interior design and in-house installers for all products. The 7,500 square foot showroom houses an extensive range of high quality products.
“We pride ourselves on providing a great customer experience, our aim is to really understand what our customers need and want. We will never sell you something just for the sake of selling something,” said John Maher.
“Business is going well. People are investing in their homes, money that might have been sent on a foreign holiday is being utilised to improve and transform living areas. As Lockdown (number one) lifted last year we saw a lot of bathroom renovations, there seems to be even more enquiries during in this current lockdown so I expect to be busy in the coming months.
“Interior design continually evolves making our sector of retail very exciting. Over the next number of months, we will see a turn back to the more clay and earthy colours such as clay and terracotta. I believe that is going to be the new grey for the next two years,” enthused Mr Maher.
As to the future of Emerald Tiles?
“I would like to continue to build our customer base over the next couple of years. I am so excited about the future, the way we interact with our customers now is completely different to how we did five years ago. We have placed a higher emphasis on social media which allows us to reach to a broader audience, sharing ideas and ways that ensures bathroom and home renovation is both interesting and easy to achieve.
“Offering customers the latest trends and great service means that travelling to our showroom is always worthwhile and enjoyable, that’s what I work towards every day.
“As part of that we are updating our showroom which will showcase current trends, designs and styles in a new and improved layout,” concluded John Maher.